Effective from the 1st of July 2023, the policy outlines how No.8 Clinic Cornmarket will manage patients who fail to attend for their scheduled appointment.
Firstly, we understand that things can change. We encourage patients to call (061417566) or email to us (firstname.lastname@example.org) 24 hours before their appointment and let us know if they cannot attend. Our team will work with you to reschedule your appointment.
However, patients who habitually miss their appointments have a negative affect for our dental practice. Our clinic works on an appointment basis therefore the missed appointment slot can deprive another patient of seeing their dentist earlier.
What happens when a patient fails to attend?
Starting from 1st of July 2023, the following will apply:
- If a patient fails to attend 2 appointments according to our computer system, we will no longer be able to see them in our practice.
- There will be a fee of €30 for each failed appointment, which will need to be cleared prior to any future appointments. They can do so by calling the practice to arrange payment.
It is our intent that this policy is never required. However, we need to ensure that our patients understand the issues that missed appointments cause and their consequences.